Maybelline New York customer service

On September 23, I purchased the Maybelline Superstay Teddy Tint lipstick from the L’Oréal seller on Trendyol (Order No: #10534792237). From the very first use, the product did not deliver on its advertised claims of long-lasting wear and a velvety texture. The lipstick does not stay on my lips, pee...

I purchased the Maybelline Gel Tattoo Liner about a month ago, and when I started using it, I noticed that compared to the ones I used before, it dried out very quickly and smudged. I was not satisfied with the product’s performance at all, and this situation has also shaken my trust in the brand’s ...

I have been using Maybelline’s Tattoo Brow Medium Brown Gel for years without any issues. However, over the past two months, the products I ordered from Amazon have shown a serious quality problem. From the very first application, the color shifts to green instead of the expected brown, and the smel...

I purchased the Maybelline Lifter Gloss from a Gratis store in an AVM, and from the very first use, I noticed a serious packaging problem. Even when the cap is fully closed, the gloss keeps leaking, which causes the product to be wasted and finish extremely quickly. I do not have the receipt anymor...

In June 2025, I purchased the Maybelline Multi Use Concealer foundation from Rossmann. The product has a twist-to-dispense mechanism, but after the very first use, the mechanism completely broke and the product could no longer be used. Despite trying several different methods to get it working again...

I have been using the Maybelline Eraser concealer (shade code 00, the lightest tone) for a long time. When I first purchased it, the applicator worked smoothly. However, in later purchases, I noticed a recurring issue: after twisting the applicator, the product flow does not stop properly, and too m...

On 06.09.2025, I purchased a Maybelline Bubble Mascara from Hepsiburada. After only 6–7 uses, the product became defective. The stopper that scrapes excess product from the brush completely came off and sank to the bottom of the tube. As a result, every time I pull the brush out, it comes out overly...

On Saturday, July 20, 2025, at 8:40 PM, I was shopping at Özdilek Kaplıkaya in Bursa when I had an extremely unpleasant experience. At the checkout counter, a security guard approached and claimed that my child had opened a Maybelline Firework mascara, and we were told we had to buy it. Without prop...

I purchased five different Maybelline lipsticks, hoping to try a variety of shades. Unfortunately, none of them perform as expected. The colors are either extremely difficult to remove—leaving harsh stains on my lips—or they apply poorly and look nothing like advertised. Something feels off with the...

On June 26, 2025, I purchased the Maybelline New York The Falsies Surreal Mascara from Migros. When I opened the product, I was shocked to find that there was no brush inside the tube—just an empty cap and mascara-filled bottle. I honestly couldn’t believe it. How does a product leave the factory li...

Hello, I purchased the Maybelline New York Tattoo Brow product from the Eve branch in Anamur, Mersin. Although I specifically chose the "Dark Brown" shade, the color turned completely green when applied to my skin—it looked nothing like brown. I immediately wanted to return or exchange the product, ...

On May 25, 2025, I purchased a Maybelline concealer from the Forum İstanbul shopping mall. When I got home and opened the product to use it, I was shocked to find that it had clearly been used before. The applicator brush barely picked up any product, and the container felt almost completely empty—a...

I bought the Maybelline New York Hyper Precise All Day eyeliner from a Mion store, and it dried out in less than 15 days. From the beginning, I noticed the cap felt unusually soft, but I assumed it was just a design choice. Later, when I compared it with the same eyeliner purchased by someone else, ...

I recently purchased the Maybelline Firework mascara from Gratis, and I’m extremely disappointed with the product quality. The brush is clearly defective, and the tube’s inner wiper—the part that removes excess product from the brush—is not properly placed. It’s positioned differently compared to my...

I purchased a Vinyl Lipstick from Maybelline New York, and I’m extremely disappointed with what I received. When I opened the product, there was no actual lipstick inside—just a bit of clear gloss-like residue that didn’t provide any color. Even worse, the applicator brush was completely dry, as if ...

I purchased a Maybelline concealer, expecting the quality the brand promises—but the product turned out to be completely clumpy and unusable from the very first application. Despite the packaging being fully intact, the formula inside was clearly defective. It did not blend, looked patchy on the ski...

I purchased the Maybelline Superstay Teddy Tint lipstick just yesterday, and I’m already deeply disappointed. I bought it with high expectations and paid a considerable price—₺200+, but what I received was a complete letdown. The moment I applied the lipstick, it left an unpleasant sticky feeling o...

I purchased the Maybelline New York Super Stay Ink Crayon Matte Lipstick, but when it arrived, I was immediately concerned. The product was shipped in nothing but a small plastic bag, with no proper packaging, no protective wrap—nothing that reflects a premium or authentic purchase. Because of this...

I recently purchased a vinyl lipstick from Maybelline New York, and I was extremely disappointed to find that the product was completely defective. When I opened it and applied it, there was no lipstick inside—just a clear gloss-like substance that had no color payoff whatsoever. It didn’t perform a...

I bought two of the new Maybelline Sky High Waterproof Mascaras, expecting quality from a brand I’ve trusted for years. But within just one week, the product completely dried out, and worse, it caused my eyelashes to fall out in clumps. This has been a truly upsetting experience. The mascara tube f...

I was about to use my Maybelline New York Lash Sensational mascara when I saw something absolutely unacceptable—a thin, medium-length strand of hair inside the tube. I was shocked and disgusted. This is a mascara meant for your eyes, one of the most sensitive areas of the body, and it had a foreign ...

I purchased the Maybelline New York Tattoo Brow in brown from Gratis, expecting the same results I had experienced years ago. I had used this product before and was happy with the outcome—it applied well and gave a natural brown finish. That’s why I didn’t hesitate to repurchase it this year. But t...