Mariobet Bonus Misleading Terms - Unclear Deposit Rule and Poor Support

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Nurcan
October 12, 2025 12:51 am
36

I have been playing on Mariobet for a long time, and this is the second time something like this has happened to me. On October 11, 2025, I received a notification for the “₺1000 Bonus for Everyone” campaign and tried to use the code without making a deposit, as there was no mention of a deposit requirement in the campaign terms. When I contacted live support and spoke with a representative named A*****, I was told that I needed to make a deposit to use the code. When I pointed out that there was no such condition listed, I received an indifferent response saying, “There’s nothing we can do, that’s how it is.” I experienced a similar issue before and stayed quiet, thinking it might have been a one-time mistake. However, seeing this happen again and facing such an attitude from the representative made me uncomfortable. I believe this kind of approach is not acceptable for a platform like Mariobet. My username is nrcnar***. I request that your representatives show more respect to users and that such campaign conditions be clearly stated.

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