Demand Refund From Mansa Limited
I recently discovered that a payment of Rp20.999 was deducted from my DANA balance for a “1-week plan” to a company named Mansa Limited. I did not knowingly purchase any product, service, or subscription from this company and I do not even know what this plan refers to. I only noticed this deduction when checking my DANA transaction history, where it shows a successful payment to Mansa Limited. I have no relationship with this company, did not authorize any subscription, and did not receive any explanation, notification, or service in return for this payment. I request that this transaction to Mansa Limited be investigated and that the Rp20.999 be refunded to me. I also ask that any possible recurring or future charges related to Mansa Limited be blocked so that this does not happen again without my clear consent.
