On February 16, I purchased two tickets from Lufthansa. Despite only buying two tickets, the airline’s system shows five separate reservations under my name. My bank confirmed the payment for two tickets, but the remaining three reservations have a pending authorization that has frozen funds in my account.
For the past eight days, I have been unable to use my bank account due to this unauthorized hold. I never received any verification code or approval request for these extra bookings, yet Lufthansa’s system has placed a block on my funds. This issue is preventing me from paying my credit card bill, and now I am at risk of accruing interest charges due to Lufthansa’s error.
Customer service keeps telling me to "wait", but this is unacceptable. I demand an immediate resolution, including the release of the blocked funds and reimbursement of any late payment fees caused by this delay. Lufthansa must take responsibility for this financial inconvenience and provide a quick and fair solution.
On February 16, I purchased two tickets from Lufthansa for two people. Despite buying only two tickets and receiving a transaction confirmation from my bank for the amount corresponding to these two tickets, Lufthansa's system shows five reservations. While the payment for two of these reservations ...
I have purchased tickets for approximately 35–40 people with Lufthansa Airlines. Today, I called the airline to make changes to some of the tickets and provided my card information for payment. However, the representative claimed that my card was not authorized and said it was blocked. I clarified t...
On 30.06.2025 at around 18:00, I attempted to purchase a flight ticket from Qatar Airways. At the final step of the transaction, the system gave an error, but despite this, $2,600 was withdrawn from my account. When I checked my booking status, there was no ticket issued, meaning I paid but received...
I booked a multi-leg flight to Europe through Kiwi.com, and my credit card was charged right away. However, the tickets were never issued, and all my reservations were canceled without explanation. I’ve been trying to resolve this for over a week now, but I’m stuck in a frustrating loop between Kiwi...
I received a confirmation message from Tickets.com saying that my flight ticket was approved. However, when I checked the airline's system directly, there is no record of my booking at all. This is completely unacceptable—my flight is scheduled for today, and because of this issue, I won’t be able t...
Comments