Loreal Paris

0100
(4 reviews)
Write a Complaint
11 Complaints
Loreal Paris
0100
(4 reviews)
Write a Complaint
1
Christine is completely dissatisfied with the result

L’Oréal Excellence Dark Blonde New Packaging Caused Red Tint

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Christine
March 10, 10:08 pm
23
1
Hklk is completely dissatisfied with the result

L’Oréal Revitalift Eye Serum Applicator Causes Pain and Scratches Skin

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Hklk
February 07, 4:54 am
21
L’Oréal Revitalift Eye Serum Applicator Causes Pain and Scratches Skin
L’Oréal Revitalift Eye Serum Applicator Causes Pain and Scratches Skin
L’Oréal Revitalift Eye Serum Applicator Causes Pain and Scratches Skin
L’Oréal Revitalift Eye Serum Applicator Causes Pain and Scratches Skin
+1
1
Selen is completely dissatisfied with the result

L’Oréal Paris Eye Serum Caused Persistent Under-Eye Swelling Issue

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Selen
November 30, 2025 8:26 pm
66
L’Oréal Paris Eye Serum Caused Persistent Under-Eye Swelling Issue
1
Acelya is completely dissatisfied with the result

L’Oréal Excellence 8.11 Dye Disaster - Orange Roots, Green-Gray Ends Hair Damage

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Acelya
October 11, 2025 2:48 am
187
L’Oréal Excellence 8.11 Dye Disaster - Orange Roots, Green-Gray Ends Hair Damage
L’Oréal Excellence 8.11 Dye Disaster - Orange Roots, Green-Gray Ends Hair Damage
loreal-excellence-811-dye-disaster-orange-roots-green-gray-ends-hair-damage-3.jpg

Skin Reaction to L'Oréal Paris Bright Reveal Series Product

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Nihan
May 13, 2025 4:01 pm
49
Skin Reaction to L'Oréal Paris Bright Reveal Series Product
1
Duygu is completely dissatisfied with the result

Loreal Paris Excellence 5.11 Turned My Hair Black Instead of Extra Ash Brown

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Duygu
December 25, 2024 1:34 am
232
Loreal Paris Excellence 5.11 Turned My Hair Black Instead of Extra Ash Brown
1
Nilay is completely dissatisfied with the result

L'Oréal Paris Excellence Hair Color Green Tint Issue

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Nilay
August 11, 2024 9:55 pm
32

L'Oreal Revitalift Caused Skin Discomfort

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Özge
May 06, 2024 11:28 pm
71
L'Oreal Revitalift Caused Skin Discomfort

L'Oréal Paris Hair Dye Was Defective and Nearly Ruined My Hair!

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Sevgi
April 07, 2024 1:47 am
66
1
Burcu is completely dissatisfied with the result

I Can't Find Loreal Paris Excellence Creme 4.35 Hair Dye To Buy

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Burcu
June 02, 2023 2:21 pm
99
I Can't Find Loreal Paris Excellence Creme 4.35 Hair Dye To Buy

Loreal Paris Facial Cleanser Messed Up My Skin, Painful Pimples All-Around

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Seher
May 30, 2023 10:54 pm
98
Loreal Paris Facial Cleanser Messed Up My Skin, Painful Pimples All-Around

Frequently Asked Questions (FAQ)

How can I pick L'Oreal products for my skin?

  • L'Oreal skin products have several factors to consider:
  • - Know your skin type first. Oily skin requires oil-free, non-comedogenic products. Preventing clogged pores and shine.
  • - Budget too. L'Oreal Paris has many budget-friendly products for various skin concerns. However, the L'Oreal Paris Elvive and Revitalift lines offer premium products with extra benefits.
  • - Additional tips can help you decide. Before buying, read reviews. Thus, you can learn from other product users' experiences. This will help you choose a L’Oréal product.
  • - Second, contact L'Oreal users in your circle. Personal experience can inform their advice. Their advice can help you choose products for your skin type and concerns.
  • - If you're still unsure, visit a L'Oreal counter. Department and beauty supply stores have these counters. L'Oreal salespeople can help you find the right product for your skin type and concerns. They can answer your questions and make expert recommendations.

Can I return a USED L'Oreal product if I’m unsatisfied?

  • L'Oreal may offer a refund if you are dissatisfied with a specific product, but the terms and conditions vary depending on the product and the location of purchase. Furthermore, the credibility of the seller can influence the likelihood of a product being refunded. If you are dissatisfied with a L'Oreal product, you should contact the customer service team to find out if the product is eligible for a refund and what the terms are.

Can I return an UNUSED L'Oreal product?

  • Most L'Oréal products come with a money-back guarantee, allowing customers to receive a full refund if they are dissatisfied with their purchase. The following are the key terms and conditions of L'Oréal's money-back guarantee:


  • - The item must be brand new and in its original packaging.
  • - The product can only be purchased from an authorized L'Oréal retailer.
  • - The refund will be processed in the same manner as the original transaction.
  • - To obtain a return authorization number, contact L'Oréal customer service.
  • - Return the product to the original retailer and the return authorization number.
  • - You will receive a full refund for the product.


  • Keep in mind that the money-back guarantee does not apply to clearance items or products that have been opened or damaged. The availability of the money-back guarantee may differ by country. You may be liable for the shipping costs associated with the return of the product.
  • If you have any questions or need further assistance with L'Oréal's money-back guarantee, please contact L'Oréal customer service.

What should I do if L'Oréal skin care products harm my skin?

  • To stop your skin get worse and start healing:
  • - Use a gentle cleanser to wash your face; this will help get rid of any product residue that may still be on your skin.
  • - Use a cold compress to lessen swelling and redness.
  • - Apply a light moisturizer to your skin to help it feel soothed and avoid drying out.
  • - If the irritation is severe, seek medical help, doctors recommend medication to treat the symptoms.
  • - When you feel better, don’t forget to specify the component, otherwise, it’s possible you’ll live in the same situation again with another product or brand.
  • - Your skin may need a few days to recover completely. It is advised to refrain from applying harsh or irritating products to your skin during this time.

What is L'Oréal customer service contact number?

  • You can always visit their website at https://www.lorealparisusa.com/contact-us to access the Live Chat and customer complaint forms.
  • If you if wish to call them by phone, dial 1-800-322-2036 for Makeup & Skin Care & Hair Care, and 1-833-856-7325 to get help regarding Haircolor Concierge.
  • L'Oréal offers texting option at 1-209-418-0518 (Haircare), at 1-8338-LOREAL (833-856-7325) Haircolor Concierge for U.S. customers.
  • L'OréaL also utilizes Social Media channels including Facebook, Instagram, YouTube, Twitter, Pinterest, and Snapchat.
  • You may reach the contact information for other countries at https://www.loreal.com/en/.

L'Oréal is a multinational beauty and cosmetics company that operates globally. Established in 1909, L'Oréal provides a wide range of services and products across different categories, prominently in skincare, haircare, makeup, and fragrance products. The skincare line includes moisturizers, cleansers, serums, and anti-aging solutions that are designed to address various skin concerns. In hair care, L'Oréal offers a wide array of shampoos, conditioners, treatments, and styling products. Furthermore, L'Oréal offers a wide range of makeup products, including foundations, lipsticks, eyeshadows, and other cosmetics, allowing individuals to enhance their appearance. The fragrance collection includes perfumes for both men and women, featuring scents crafted by renowned perfumers. Operating globally, they have a presence in major markets such as the United States, France, China, Japan, Brazil, and the United Kingdom.