On May 22, I placed an order through Amazon. It was marked as shipped on May 24. However, when I called MNG Cargo, they informed me that my order had not been delivered. I reached out to the seller, L'Oréal Paris, through Amazon, but I received no response. I called, but no one answered the phone. I am still waiting.
I do not want a refund; I trusted that I would receive the products I ordered, which I need. I want my issue resolved as soon as possible.
This experience has been very frustrating, and I expect better communication and support from both Amazon and the seller regarding my order. Thank you!
On the 7th, I received my order from L'Oreal Paris, but the concealer I purchased was missing – the package was empty. I immediately contacted L'Oreal, shared photos, and reported the missing item. Despite my efforts, my complaint was rejected twice, with a response claiming they reviewed the footag...
On October 3rd, I placed an order with Loreal Paris (Order Number: 8778773235), but to my surprise, it was canceled without any explanation. I received no information on why my order was canceled, and this lack of communication has seriously damaged my trust in the brand. While I suspect the discoun...
I placed an order with L’Oréal on November 5, 2024, under order number #9591608955. The package arrived on November 10, 2024, but my Nyx Mini HD Finishing Powder was missing. I contacted Trendyol live support and requested the missing product be sent. Both Trendyol and L’Oréal assured me the shippin...
I purchased L'Oréal Paris sunscreen expecting a high-quality product from a globally trusted brand. But right after applying it, my face began to burn and turn red. This wasn’t just a mild reaction—it was intense and lasted for a long time, leaving my skin irritated and damaged. The redness and burn...
I purchased L'Oréal Paris hair dye despite its higher price compared to other brands, expecting 100% gray coverage as advertised. Unfortunately, it failed completely—even though I don’t have many grays, the 6.1 shade I used didn’t cover them at all. I followed all the instructions carefully, left i...
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