Based on an email confirmation, I registered under what I thought to be a three-month subscription with Liven. When I checked my account, though, the renewal date was set just one month following the first transaction. I asked customer support several times with screenshots of the email confirmation as evidence, but nothing has shown on my account page. Worse so, I paid twice for the same three-month subscription. Despite repeated follow-ups with their support team, nothing has been done to change the charges or modify my subscription length. Liven's customer service's lack of responsibility and poor response has been really aggravating; it has left me with an unresolved problem and pointless costs.
I’m really annoyed with Liven and the way they deal with charges. I didn’t sign up for a paid subscription, but they charged me twice—first $19.99, then $39.99—without any confirmation or permission. I just downloaded the app, and I never got an email confirming my subscription or payment at any tim...
Downloading the Liven app seems like a fun approach to find eateries and collect prizes. About a month later, I discovered that my account had a 49.99 € renewal charge—something I knew absolutely nothing about. Not one email or notice stating my subscription will be renewed. I also looked at my Appl...
My bank account showed a pending "renewal of my subscription," which really took me off guard. I had no clue I was signed with Asana Rebel for another year. There was no heads-up, no timeline to cancel, no email alert on the forthcoming fee. It immediately struck my account out of thin air. I got in...
I subscribed to TradingView’s trial version, but shortly after, they charged me $17-18 for renewal without my approval. I immediately requested a refund, which they claimed would be processed within 30 days. It has now been 35 days, and I still have not received my money back. What’s worse is that ...
On August 7, I purchased a standard membership through Unimeal. My credit card was charged twice, once for $9 and once for $45. Despite the company’s clearly stated refund guarantee on their official website, I have sent 5–6 refund requests via email, but to this day, I have not received any refund ...
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