Little Caesars Order Delays Complaint - A Long-Standing Issue
Every time, since 2022, I have placed an order through the Little Caesars app from this store using order number 200825517280, it has not arrived in my hands in under an hour. I have been bringing this up since 2022, and each time I get the same response—"Your complaint has been noted"—the number of complaints has increased to six or seven. In light of their lack of control, I don't think the management and employees of this brand deserve the money they make. Despite many complaints, nothing being done regarding the order being marked as delivered yet not being delivered for hours. This brand doesn't merit this, and its worth is being reduced by the inaction to solve this problem. I regretfully ordered my last order. I won't be placing another order from this firm and I won't suggest it to anyone.
Hello Mr. Rıdvan, Regarding your complaint number 28561225, you will be contacted and informed as soon as possible. Our customers can reach us for all their requests, suggestions, and complaints through our Customer Service. Best regards, Little Caesars Customer Service
Hello Mr. Rıdvan, An investigation has been conducted regarding your complaint request numbered 28561225. First of all, as the Little Caesars family, we would like to extend our apologies for the negative customer experience you have encountered. As a result of our discussion, we considered this situation from your perspective and we were saddened as well. We have always set the goal of providing better customer satisfaction with the feedback from our valued customers. We would like to remind you that the department handling your complaint has issued the necessary warnings to the restaurant. We would like to offer you a complimentary pizza with your next order. When you wish to place an order, you can easily do so. We wish you health, well-being, and prosperity. Thank you. Little Caesars.
