My Litmatch Account Recovery Request

I am writing regarding a problem with my Litmatch account with the ID 4106551757, which was permanently banned on 24/01/2026. My account was banned suddenly, and I believe this is related to a bug in the avatar system in the app. I did not receive a clear explanation for this permanent ban, and I think there has been a mistake caused by this avatar bug rather than any violation on my part. I would like my account to be checked carefully and this ban to be reviewed. I kindly request that my account be unbanned or that a detailed explanation be provided about the exact reason for the permanent ban, after a proper investigation of the avatar bug that may have triggered this situation.