Litmatch Device Block Prevents Account Access

13

I have been unable to access my Litmatch account for a while. When I try to log in from my phone in Turkey, I receive the message “The device you logged in with has been blocked, please switch to another device” and I cannot use my account. I do not understand why my device has been blocked, and I have not been given any clear information or solution. I want my account and my device to be checked, the block to be removed if there is no valid reason, and I would like to be able to log in to my account again from my own phone.

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