I have been using the Litmatch app on my Realme C35 device in Malaysia through the Google Play Store using the email address boybob****@gmail.com. Around October 15, 2025, another user posted a severe and completely unrelated insult about my mother. I reacted angrily and unfortunately replied with profanity. Immediately after this incident, my account was banned and my device was fully blocked from accessing Litmatch.
At this time, I cannot log in to Litmatch at all from my Realme C35, and I have been unable to reach any authorized support through the app or by phone. Because of that, I have not had any real opportunity to explain what happened or submit an appeal. I understand that my response may have violated the platform’s rules; however, I was first subjected to serious harassment and insults, and I believe a device-level ban that appears permanent is an extremely harsh and disproportionate penalty under these circumstances.
I respectfully request that the device restriction on my Realme C35 be removed and that my access to Litmatch be restored—either by reinstating my account linked to boybobo****@gmail.com or by allowing me to create and use a new account on the same device. I kindly ask that my case be reviewed in detail, taking into account that I was initially harassed, and that I be given another opportunity to use the platform while fully complying with the community rules.
On the Litmatch app that I use on my Redmi Note 8 Pro, another user wrote a severe and completely unrelated insult about my mother last night. I reacted angrily and responded with profanity, and as a result, my account was banned and my device was completely blocked. At this point, I cannot access ...
Last night, while using the Litmatch app on my Redmi 12 device, I responded firmly to someone who was sending me inappropriate and sexually explicit messages. Instead of moderating the actual harasser, Litmatch banned both my account (linked to u****************@gmail.com**) and my device. This outc...
I am writing regarding an issue I am experiencing with my Litmatch account on an Android device. Around October 24–25, 2025, my device was suddenly banned while I was chatting. A message appeared stating that I violated the community guidelines and that my device has been banned. I was not informed ...
I am facing an ongoing and frustrating problem with the Litmatch app. While I understand that bans may occur due to rule violations, I cannot comprehend why my entire device has been blocked. This is the first time I have encountered such an extreme measure, and it feels completely unfair. Despite u...
I was unfairly given a device ban on Litmatch, and I’m deeply frustrated by how the system handled the situation. During a comment exchange on someone else’s post, another user used offensive language directed at me. In response, I simply wrote, “don’t curse at my mom”—I didn’t use any profanity mys...
Comments