I bought an LG TV with a seven-year warranty about five years ago. Recently, there have been problems with the colors on the screen. When the people from the insurance service came to look at the TV, they told me that the screen was broken, but that it wasn't covered because I hadn't bought it abroad. They offered to give me a return of 7,000 TL, which is a lot less than what the TV is worth now, which is between 30,000 and 35,000 TL. I turned down the return and asked for a new TV, but my request was turned down. Because of this, I'm thinking about going to court against the company. I feel like a victim because my guarantee is still valid and I haven't gotten good customer service or enough money to make up for it. I will stand up for my rights and make sure this problem is fixed.
I'm not happy with my LG TV. While watching, the screen went black all of a sudden. After the service center checked it out, they told me that the panel was broken and needed to be replaced. This means that the whole screen needs to be fixed. Even with protection plans and screen protectors, this is...
I bought an LG Oled65B7V Television from Media Markt in 2017. Less than two years later, there was a problem with the screen panel, so it was replaced. The problem happened again within a year. When I reached out to LG's authorized service provider, MTV Elektronik, they told me that the warranty no ...
My LG TV has been dim on the top half of the screen since the earthquake. I found that my television is covered by my home insurance, but the service wants to charge me 300 TL just to come and inspect the unit and write a report. They'll repair it and charge me again once the payment is confirmed. I...
54,000 TL for the LG 75QNED816RE model TV. It's been a week since I bought it. There is light bleeding on the top right and bottom left corners of the screen. I opened a service request and received the response, "Such a situation can occur depending on ambient brightness and light conditions." When...
After only a month of use, an earthquake broke my LG 50Nano TV, which I bought on December 21, 2022. We took the product to LG service, and they said that both the front and back panels needed to be changed, which would cost 3 k Turkish Lira. We agreed and gave them the money they asked for. Now, LG...
Comments