I am writing regarding a Domestika PLUS subscription fee that was charged at the end of a free trial, and to request a full refund. On 14 March 2026, Domestika charged my card from Turkey for a Domestika PLUS subscription in the amount of 110 USD, following the end of a trial period. However, I have never used the service in any way: I did not use it during the free trial period, and I have not used it after the charge either. No content has been accessed or consumed on my account. After noticing this withdrawal, I tried to resolve the issue through your support channels. I received a generic response directing me to the Help Center and to open a support ticket. However, as a user living in Turkey, I have not been able to complete the support ticket form, so I have been left without an effective way to communicate with your team and resolve this issue. In this context, I kindly request that Domestika issue a full refund of the 110 USD to my original payment method, cancel any active subscription or automatic renewal associated with my account, and send me written confirmation once the refund has been processed and the subscription has been cancelled.
On March 21, 2025, I purchased two courses on Domestika for a total of ₺99. That’s all I intended to do—buy the courses and pay for them, which I did. But without my knowledge, I was automatically enrolled in a trial for their Plus membership. Then on April 21, 2025, a charge of ₺3,994.47 was sudden...
On October 14, 2025, a charge of $138.41 USD (approximately ₺5,790) was withdrawn from my Domestika account for an annual subscription, without any 3D Secure verification and without my consent. My order number is C501334T32726833. According to Domestika’s official policy, a trial period is not aut...
On October 21, 2025, Domestika charged my credit card an unauthorized annual membership fee of ₺5,790 ($138). On September 20, 2025, I had purchased three courses totaling ₺87, and during that purchase, I was unknowingly enrolled in a trial period. I only realized this when I saw the large amount ch...
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