My LG refrigerator, model gr-m652ysx, which I have been using for about 11 years without any problems, started making strange sounds (similar to a cricket chirping) for the past 3 months. I contacted the support number, and they directed me to the service center. The technicians who came stated that I had taken good care of my refrigerator, but the main board had burned out. They offered to replace it for 11,800 ₺. Later, they said they reduced the price to 11,200 ₺. Additionally, they charged an additional 300 ₺ for the service. We requested a service receipt, but a week has passed, and it has not been sent. We consulted another technician who identified a problem in the fan motor and, by replacing it for 1,200 ₺, resolved the issue. The replacement of the main board was unnecessary. I regret that the service misjudged the situation and charged us too much.
My LG fridge broke down. The service replaced the mainboard for ₺5600, but the issue remained. When they returned, they stated it was a malfunctioning cooling sensor. However, they couldn't find the part because it was no longer in production. When I contacted LG support, they informed me that the i...
The motor of my LG side-by-side refrigerator has broken down twice within 3.5 years. The first time, it failed only three months after purchase, so they replaced the unit. However, the motor of the new refrigerator also failed last week, after just 3 years and 3 months. I knew from the large sticker...
In 2017, I purchased an LG refrigerator model GN-B559PLCZ from an authorized dealer. In April 2023, I experienced cooling issues for the first time. I contacted the official service center to address the problem. The service center charged me 600 ₺ for maintenance, stating that the motor was faulty....
I bought my LG refrigerator just 4 years ago, specifically because it came with a 10-year motor warranty. I trusted LG to stand behind their product, and that warranty gave me confidence in the purchase. But now, the motor has already failed—and to make matters worse, the authorized service center i...
On June 13, 2013, I purchased an LG refrigerator. On February 6, 2025, when the refrigerator stopped cooling, I contacted LG’s authorized service center in Ankara (Güneş Elektronik). The technician who came said the compressor needed to be replaced, quoted a cost of ₺11,000, and asked for a ₺1000 de...
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