Since the day I bought my LG dishwasher, I assumed its loud noise was normal—only to later discover that it was actually the sound of the spray arm hitting the rack. I never realized it was a defect because the noise was present from the beginning. It wasn’t until I heard the same model at a friend’s house that I noticed how quiet it was supposed to be.
On top of that, a few months ago, I had to replace the rubber seal because it was leaking water. Now, the same issue has returned, but my warranty expired just 10 days ago! This means I am now expected to pay for yet another repair, even though the previous fix didn’t last three months.
LG, I expect you to take responsibility! A reputable brand should not sell products with recurring defects and then leave customers with expensive repairs. At the very least, the recently replaced seal should be fixed at no cost.
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