I purchased an LG TV one year ago, and now the screen has developed severe burn-in, making it unusable. When I contacted LG’s authorized service, they took the TV for inspection and repair, but they refused to replace it, despite this being a clear manufacturing defect.
I have owned other TVs from different brands, and none have ever developed this issue. This is not normal wear and tear—it is a faulty product that should be replaced under warranty.
Since LG refuses to take responsibility, I will be escalating this issue to the Consumer Arbitration Board and Consumer Court. LG, I expect you to honor your warranty and replace my defective TV! I will pursue every legal option if this is not resolved.
I purchased an LG OLED TV, trusting the brand’s reputation for quality. However, after regular use, I noticed that every channel I watched left a permanent image on the screen. Now, the entire screen has burn-in issues, and the colors look terrible. When I contacted LG for repair, I was shocked to ...
We started using our LG TV in 2020, and now there are two visible lines across the bottom of the screen. When I contacted customer service, they informed me that it’s a panel issue requiring a full replacement, as the part cannot be repaired. I cannot accept a critical failure on a product expected...
Hello, I purchased an LG UR 91006 TV a few days ago and noticed significant backlight bleeding and clouding while watching in the evening. When I contacted the authorized service, they brushed it off, suggesting it's a rare occurrence and might qualify for replacement. However, the center informed m...
I purchased an LG TV on October 6, 2022, and after just one year (October 2023), the screen developed long green vertical lines and stopped working. Since it was still under warranty, LG replaced the panel, confirming that the issue was not caused by user error. Now, just a few months after the war...
I purchased an LG 50UP77006LB UHD-LCD TV from MediaMarkt on March 30, 2022, and it is still covered under an extended warranty. My warranty period has one month left, yet when I contacted LG support, they confirmed that the TV has a panel failure but refused to offer any repair or assistance. This ...
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