I purchased an LG CordZero A9 cordless vacuum from Migros LG Store on October 1, 2023, and it was delivered on October 4. Right from the start, the product has been a huge letdown. When used in Turbo mode, the battery lasts only 8–10 minutes, and the suction power is underwhelming even during that short time.
I tried to return the product, but got stuck in an endless blame loop. The store told me to call LG’s main support line (444 65 43), while LG support insisted that the store should process returns. I went back and forth multiple times, only to be met with dismissive responses like “we’ll note it down” or “a supervisor will call you”—but no one ever did.
Eventually, they concluded that the unit isn’t defective, without even checking the battery in person. How do they determine that remotely? What’s the point of advertising Turbo mode if it barely lasts 8 minutes? That defeats the entire purpose of a cordless vacuum.
I bought the LG A9K cordless stick vacuum without doing much research, and I seriously regret it. Despite using it lightly for just one year, the vacuum constantly loses suction power and frequently switches into self-protection mode, stopping mid-use. I took it to the authorized service center, an...
I purchased the LG CordZero A9N vacuum, and that decision pulled me into a never-ending wait for the promotional gift they promised. It’s been over 6 months, and I still haven’t received a single item. They kept saying, “It will be sent soon,” but nothing ever arrived. I’ve tried calling multiple ti...
I purchased an LG cordless stick vacuum with the model a9nlıte from Media Markt. After a short period of use, the motor started to shut off automatically. We sent the product for warranty repair through Media Markt. Later, an authorized service employee informed us that a wire had entered the motor,...
I bought an LG CordZero upright vacuum as part of a campaign that promised extra accessories as a gift. It’s been over 4 months, and I’m still being told, “They’re coming from abroad,” with no real update or delivery. Now they’ve changed their story and claim there was never such a promotion—despite...
I purchased an LG CordZero vacuum cleaner, and it’s been a total disappointment. The mopping head malfunctioned, so I took it to service—not once, but three separate times. Each time, the vacuum was returned with the same issue unresolved. To make matters worse, the vacuum spent months sitting in s...
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