I purchased an LG CordZero A9 stick vacuum just 2 months ago, and after using it for a total of only 2 hours, it started shutting off by itself. I immediately contacted service, but—unsurprisingly—the technician blamed user error, claiming the upper filter wasn’t cleaned properly, which supposedly caused the malfunction.
But how does a filter get clogged that quickly? I didn’t vacuum construction dust—just regular household dirt. Still, the technician ordered a replacement filter, and it’s now been 25 days with no update and no vacuum in my hands.
Worse yet, I’ve had to chase down every update myself. The technician won’t call. First, he said the filter hadn’t arrived, then added that they were also now waiting on a pump, “just in case.” I called customer service twice and sent two emails—but I’ve received no response. They all say “We’ll check and get back to you,” but no one ever does.
I bought the LG A9K cordless stick vacuum without doing much research, and I seriously regret it. Despite using it lightly for just one year, the vacuum constantly loses suction power and frequently switches into self-protection mode, stopping mid-use. I took it to the authorized service center, an...
It’s been less than 3 months since I bought the LG CordZero cordless vacuum, and I'm already having serious issues. The device shuts off automatically within 2 minutes, no matter which battery I use. Both batteries trigger the same problem. I clean the vacuum regularly and maintain it exactly as in...
I am facing the exact same issue that others have reported with the LG CordZero vacuum. Although my device is still under warranty and has been barely used — it looks almost brand new with hardly any scratches — it keeps shutting off while in operation. Even with a full charge and after trying both...
I’m extremely frustrated with the after-sales experience for my LG CordZero vacuum cleaner. The motorized head started making loud rattling noises and stopped functioning properly. Since the vacuum is under warranty and I also purchased extra insurance, I sent it in for repair over 20 days ago. Tod...
I purchased an LG CordZero A9 cordless vacuum from Migros LG Store on October 1, 2023, and it was delivered on October 4. Right from the start, the product has been a huge letdown. When used in Turbo mode, the battery lasts only 8–10 minutes, and the suction power is underwhelming even during that s...
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