I keep getting numerous messages and phone calls from Getir urging me to shop, but every time I attempt to make a purchase, the promotion they promised fails to work. I reached out to their customer service several times to address this issue, hoping for a clear explanation or resolution, but unfortunately, none was given. I recently gave it another shot—went through the entire process, reinstalled the app just to be sure—but still, no changes at all. The discount just didn’t work, and I didn’t receive any follow-up from Getir regarding my concerns. I feel like I'm being deceived by campaigns that never truly deliver. After all the effort and time I've spent, I've decided not to use Getir anymore. I felt utterly overlooked during this experience.
I ordered from Getir, but even though it never arrived, the app indicates that it was delivered. It has now been three days, and the problem remains unresolved. Whenever I contact them, I hear “we’ll get back to you,” yet I never receive any actual updates. I reached out to both the app's support te...
I placed an order with Getir Large, expecting it to arrive within the specified time. Initially, the app showed that the order was delayed, but later it marked the order as delivered. However, the order never actually arrived. I called customer service multiple times, but each interaction felt robot...
I canceled my order on Getir, anticipating that the refund would be processed immediately since I made the cancellation right away. Unfortunately, the payment was not credited back to my account at that time. I contacted their support team multiple times and was assured each time that the issue woul...
My address was accurate when I used Getir to make a recent purchase, yet the app displayed the wrong location. Consequently, they notified me that they wouldn't be refunding my payment and canceled the order. In this case, I feel as though I have been treated unfairly. I've used Getir many times bef...
I placed an order on Getir where there was a promotion: spend ₺400 and get ₺200 off. I ordered items totaling ₺409, including ₺209 for selected items and ₺40 for shipping. I expected to pay around ₺249 in total, but I was charged ₺288. When I tried to address this through live support, I received no...
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