I sent my Lenovo Idea Gaming 3 device to the Lenovo technical service in its original box, carefully placing it in the foam inserts, due to a keyboard issue with crackling sound. Lenovo dismissed it as a flaw and returned the device as it was. However, the charger arrived in a damaged condition. The part that connects to the computer was crushed, despite my efforts to handle it with care. To make matters worse, the technical service provider, BDH, has shown no interest in responding for the past 10 days, using "inspection" as an excuse. I anticipate that when they finally do respond, they will likely make baseless claims such as not recording any damage during transit. Upon receiving the package, I inspected it for any general damages or scratches, but the box appeared intact. It seems like the cable's end was intentionally crushed. I will never purchase or recommend Lenovo again. I demand immediate resolution by replacing the charger and addressing my grievances.
Hello; I have a Lenovo Ideapad Gaming 3 series laptop that I purchased in 2022 and is still under warranty. Recently, I noticed a spot in the lower left corner of the screen, which is clearly visible on a green-black background, and I suspect it is a stuck or dead green pixel. I took it to the BDH® ...
On November 16, I ordered a Lenovo Ideapad Gaming 3 from the online store. The device quickly discharges, and I contacted A101 ® to inform them that I want to return the product. They told me about the need to provide a service report and comply with the return conditions within 15 days. I contacted...
Since the day it was purchased, the Lenovo laptop has been having the problem of not detecting the disk/not opening, and it only turns on 1-2 times out of 10. We sent the device to BDH Authorized Service under warranty, the BIOS was updated and sent to me. However, when the device arrived, it had th...
In September 2022, I purchased the Lenovo Ideapad 3 15IML05 model from Media Markt. Despite the fact that I have never mishandled the laptop, subjecte...
We purchased the Lenovo Ideapad Gaming 3 laptop approximately 23 months ago. Since the moment of purchase, its battery quickly discharges when in use, such as browsing the internet, without being connected to the charger. I contacted Lenovo support regarding this issue. They said, 'Let's take a look...
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