One year ago, I purchased a V14 G2-ALC Laptop (Lenovo) - Type 82KC Laptop, and its motherboard burnt out within only 50 hours of use. The service center conducted the necessary repairs, but they delivered a constantly malfunctioning computer. I returned it to the service center, requesting a replacement with an equivalent product. It has been over 1.5 months, and I still haven't received any response. The service center explicitly states that, in the current inflationary environment, they prefer to refund based on the Turkish Lira price we paid for the laptop instead of providing a replacement. Lenovo has sold me a faulty product and their post-sales processes seem designed to legally exploit people rather than provide genuine support. Anyone with common sense should steer clear of Lenovo or pray not to encounter even the slightest problem when dealing with them.
I bought a Lenovo Thinkbook 14 g2, but it had technical issues, so I sent it to the service center. Since they couldn't fix it in a timely manner, they offered me an exchange report. I presented this report to the seller, and they said they would pay the price of that day since they didn't have the ...
I recently sent my Lenovo tablet for service due to a broken screen. However, the service center quoted an exorbitant repair fee for the screen replacement, which was higher than the cost of a new tablet. Naturally, I declined their offer, paid nearly 500 TL as a service fee, and requested the retur...
My Lenovo laptop experienced screen freezing issues after the warranty expired. I contacted the authorized service center in Maltepe, Istanbul. There, I witnessed another customer unable to afford the repair cost for the same issue, resulting in them taking back their product. The next day, I was in...
I bought a Lenovo notebook from Vatan Bilgisayar on October 14, specifically seeking a product without heating issues. It was sold to me with the assurance that I wouldn't experience any heating problems. However, the very next day, excessive heating prompted me to file a complaint. The product was ...
My Lenovo V14 laptop with serial number 252009227114 has an issue with the charging port, so I sent it to Lenovo service under warranty. The response I received highlighted the company's dishonesty and irresponsibility towards customers. I received a brief message: "User fault detected. If you confi...
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