Lenovo Ideapad 5 Laptop Gets Extremely Hot

28

It has been about 3 months since I bought my Lenovo Ideapad 5 laptop. Since the day I bought it, it has been constantly running at high volume, but that didn't bother me. However, from the moment I bought it, even if I open a movie, the laptop gets extremely hot. As a content creator on Youtube.com, whenever I try to edit videos, the laptop freezes unnecessarily. While I was exporting a video from Capcut, the screen suddenly went blank. The charging light is on even though it is plugged in. No matter what I did, I couldn't get the laptop to work. Since it is the holiday season, if I send it to the service center, I will have to wait for at least 1 month, and I don't have much hope from the service center as I think they will claim it as a customer error and demand additional charges. I bought this laptop with high hopes for its quality. It didn't even have any games installed on it. I would appreciate it if you could help me.

April 15, 2024 9:35 AM (5 days after complaint)

Dear Customer, Thank you for sharing your experiences and opinions regarding Lenovo products and services. Your customer advisor will contact you via phone or email as soon as possible to assist you with the complaint you mentioned on the sikayetvar.com platform. Sincerely, Lenovo Turkey

April 15, 2024 10:01 AM

Dear customer, Thank you for sharing your experiences and opinions regarding Lenovo products and services. We have contacted you by phone regarding the matter. For any support and information, you can reach our call center. Thank you for choosing Lenovo, and we wish you a good day. Sincerely, Lenovo Turkey

Comments

Similar Complaints

Lenovo Ideapad Gaming 3 (Overheating And Unable To Play Games)

65

I highly suggest doing thorough research before buying the Lenovo Ideapad Gaming 3. When you're spending your hard-earne...

Lenovo IdeaPad Slim3 Core i3 Customer Complaint and Return Policy

27

I bought a laptop, "Lenovo Ideapad Slim3 core i3," just 3 days ago from the store. The device does not meet the stated s...

Lenovo Ideapad Gaming 3 Fps And Cooling Problem

61

I purchased a Lenovo Gaming 3 laptop, and initially, everything seemed fine. However, soon after turning it on, I notice...