Lenovo BIOS Update Causing Blue Screen Errors

May 8, 2024 11:10 PM18

Recently, I noticed there was a BIOS update available, so I went ahead and updated it. However, after the update, I started experiencing blue screen errors 4-5 times. I contacted Lenovo customer service, and they made two adjustments in the BIOS settings, assuring me that the issue would be resolved. Unfortunately, the problem persisted. I called again, and this time, they advised me to perform a system format. I went ahead with the format as instructed, but the issue persists. Please, I need assistance from someone experienced in resolving this issue. Thank you, Lenovo.

May 9, 2024 9:54 AM (10 hours after complaint)

Dear Customer, Thank you for sharing your experiences and opinions regarding Lenovo products and services. Your customer advisor will contact you via phone or email as soon as possible to assist you with the complaint you expressed on the sikayetvar.com platform. Best regards, Lenovo Turkey

May 9, 2024 10:02 AM

Dear Customer, Thank you for sharing your experiences and opinions regarding Lenovo products and services. You have been contacted by phone regarding the matter. For any support and information, you can reach our call center. Thank you for choosing Lenovo, and we wish you a good day. Sincerely, Lenovo Turkey

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