Lenovo Legion 5 Laptop Fan Cleaning Dissatisfaction
I sent my Lenovo Legion 5 device to BDH® Lenovo service under warranty, requesting a fan cleaning. Contacting Lenovo Premium Care, I asked not to format my device, and if such a decision was made, I requested the technician to contact me. It seems that the technician returned my device without any processing. I am surprised at the need for formatting to clean the fan on a FreeDOS device. As an engineer, I have never seen formatting for fan cleaning before. Throughout this process, I was without my computer for a week. I want to express my dissatisfaction with this service experience from Lenovo and its support. In our family company, we will now consider alternative options for business computers.
Dear Customer, Thank you for sharing your experiences and opinions regarding Lenovo products and services. Your customer advisor will contact you via phone or email as soon as possible to assist you with the complaint you mentioned on the sikayetvar.com platform. Best regards, Lenovo Turkey
Dear Customer, Thank you for sharing your experiences and opinions regarding Lenovo products and services. You have been contacted by phone regarding this matter. For any support and information, you can reach our call center. Thank you for choosing Lenovo, and we wish you a good day. Best regards, Lenovo Turkey
