The helmet I ordered on May 1st arrived on May 5th. Just as you suggested, I slipped it on inside while wearing the protective visor, somehow it wasn't as comfortable as I had hoped, so I sent it back. Returned it to its packaging immediately after wearing it indoors on the carpet rather disappointed, I received notification that my return to your location on May 10th had been rejected. I must express my utter disagreement with their assessment that the helmet appeared worn, because I am extremely careful with my belongings, I took great care to adhere to your return policy so that they would remain "brand new." There are no unpleasant odours, no hair, and nothing similar. It seems strange that they turned it down without giving it a thorough examination. to tell you the truth, I'm not very fond of this entire situation. I've been a satisfied customer of Leather Up's for quite some time, and I must say that your products and service are second to none. However, this situation certainly dampens the spirits.
I'm writing to follow up on a recent return I made. On April 20th, I ordered a pair of leggings that arrived on April 25th, they weren't the perfect fit, so returned them according to your return policy. They were completely unused, with the tags still on, just like new, mailed them back on April 27...
As a result of my application dated 19.04.2025, my Converse shoes—torn at the heel—were inspected and I was informed that the claim was rejected. However, considering I used the product for only a very short period and with great care, such damage suggests a manufacturing defect. I do not accept the...
I ordered the helmet shown in the product images from Aliexpress. Initially, I was informed that it had been shipped, but shortly after, I received a notification stating the order was canceled. This level of shipping mismanagement is unacceptable. I’ve tried reaching out via email, but neither the...
I've been running a store on Trendyol.com for about 3 years, backed by over a decade of industry experience. Throughout this time, I've never refused a reasonable customer request. You can verify this through my seller dashboard's return history. Recently, a customer returned a shipment, claiming t...
I purchased headphones from Amazon on February 25, 2024, with order number 404-2829299-9249110. Despite returning the headphones the day after receiving them, my return was rejected, claiming they were used. How could a product returned 1-2 days after delivery be considered used? I only tried the pr...
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