My Land Rover Discovery Sport Stalled Twice in 40 Days

On February 13, 2025, I purchased a brand-new Land Rover Discovery Sport from Borusan Avcılar. Just 40 days later, the vehicle suddenly stalled on the road and had to be towed to the service center. Two days after that, they returned it claiming nothing was wrong and that a software update had been installed. However, once I got the vehicle back, it became clear that the update wasn’t successful—the car stalled again and was towed for the second time. It has now remained at the service center for 3.5 months, during which they tested it for about 1,000 km. I used the vehicle for only 40 days and drove 3,200 km, while Borusan has had it for months. Despite this, they still insist nothing is wrong, only that the vehicle has a "performance limitation," which they assure me is "normal." I requested a written guarantee that the car would not stall again, but they refused—offering instead to cover funeral expenses if the engine fails again, which is both outrageous and terrifying. Their “solution” was even more shocking: they suggested that if I wanted to drive safely, I should pay ₺825,000 for the lost value, plus the difference in price for a new car, to receive a replacement. This is how Borusan Oto defines customer care and commercial ethics. You spend a fortune—maybe even go into debt—for a vehicle that risks your life, and they treat it as nothing. I’ve witnessed firsthand how little Land Rover and Borusan Oto value human safety. Either you pay their absurd fee for a new car or keep driving a ticking time bomb. If this sounds like a fair deal to you, go ahead and buy a Land Rover Discovery Sport. But be warned—you’ll also need a strong mental state to survive the emotional toll this experience brings. The choice is yours.