On February 13, 2025, I purchased a brand-new Land Rover Discovery Sport from Borusan Avcılar. Just 40 days later, the vehicle suddenly stalled on the road and had to be towed to the service center. Two days after that, they returned it claiming nothing was wrong and that a software update had been ...
My Land Rover Discovery’s front windshield popped out before reaching 40,000 km, even though I never took the vehicle off-road—always stayed on pavement. Luckily, the glass was replaced within a week at the Istanbul service center. But now at 52,000 km, I faced a serious steering failure while drivi...
I bought a brand-new 2023 Range Rover Velar, but from my very first drive, I noticed unusual noises coming from the engine. When I reported it to the service, they initially said it was normal. However, at 10,000 km, the service technician confirmed the noise came from the timing chain. The chain an...
I own a 2017 Range Rover Evoque diesel, and it recently started displaying a "water in fuel" error, leading to restricted performance. Initially, I replaced the fuel filter, but the issue persisted. After replacing one of the fuses, the error cleared temporarily, but it returned two days later. Thi...
I want to share my frustrating experience with Samsun Kosifler Service regarding my 2016 Range Rover Sport. I went to address a turbine issue, and instead of a full replacement, the service suggested a repair, claiming it was more cost-effective and guaranteed. I later discovered this approach was n...
When I bought my brand-new 2023 Range Rover Velar a year ago, it was a dream come true. My car broke down for the fourth time today and had to be towed to the service center. Again, I was given a low-end replacement car as an insult, which is not acceptable for a high-end brand. A lot of people tol...
I took my Land Rover to Borusan Esenboğa for a brake pad replacement. After dropping off the car, I was informed that both the pads and discs needed replacement due to wear. I agreed, and after the replacement, I noticed a squeaking sound from the brakes and a vibration when braking at higher speeds...
I’ve been a 2021 Land Rover Defender owner, and the brake system seems poorly designed for the vehicle. Despite multiple visits to the service center, they’ve only provided temporary fixes. Now, they’re telling me that both the discs and brake pads need to be replaced and are asking for a high fee. ...
I previously owned a 2020 Land Rover Discovery, which had a dangerous issue of changing gears on its own while driving. After a legal battle, I was able to get a replacement, though I had to pay part of the cost. Now, with my 2023 model, which has only 2,000 km, I’m facing even more problems. The ca...
I’m the second owner of a 2018 Range Rover Sport HSE purchased from Borusan, and despite meticulous care and regular maintenance, this car has been nothing but a nightmare. At just 37,000 km, the engine was replaced under warranty. Now, at 90,000 km, I’m being told it needs a new engine again! Borus...
Both of our Range Rover Velar D204 vehicles, purchased new from Borusan Oto Avcılar in July 2021, are experiencing the same chronic problems. One vehicle broke down on the road and displayed a red alarm at 10,000 km in its first year. After being towed to the service center, it was discovered that t...
You need to review my emails to Borusan in Ankara, Turkey. They damaged our engine and want to replace it. Our vehicle has been returned to your service, and I've attached images of the issue. The same warning lamp came on again before a year passed. I've conducted extensive research on this matter ...
While driving my 2016 model Range Rover Evoque with 55,000 km on it, both exhausts emitted white smoke, accompanied by a "service required" and "limited performance" warning on the screen. I promptly took my vehicle to an authorized service center, where I received a report suggesting that the engin...
I have been a Borusan customer for 25 years and my whole family buys their vehicles from Borusan, and I would never get vehicle service from anywhere else because I trust its corporate nature. However, today I was very surprised, and made me question my decision. On September 8, 2022, I took my Free...
