If Lama Chat password reset fails because your account is tied to an old phone number you no longer use, this is a common issue where the SMS verification for resetting goes to the old number and Lama support doesn’t offer an in-app alternative recovery method.
Users report being unable to reset without that number because the app can’t send the reset code where you can receive it.
To fix this, you must try contacting Lama support with your current number and a clear explanation that your old number is inactive, include screenshots and your account details to request a manual reset or number change.
If support still doesn’t respond, file your complaint on Xolvie to bring attention to the issue.
Related Complaints
Lama Chat Password Reset Impossible After Old Number Deactivated

I can’t access my Lama Chat account, which is registered to my old phone number (ending in 0129). Since I forgot my password, I contacted the support team, and they sent me my password as “love**20.” However, two characters were missing, so I still can’t log in. Because I no longer use my old phone ...
Lama Chat App Won’t Send Verification Code for Password Recovery

As a Lama Chat user, I’m currently unable to log into my account because I forgot my password, and I’m not receiving the verification code needed to reset it. Please help me as soon as possible — I urgently need to access my account again. I kindly request your immediate assistance in restoring my ...