I’ve been using a La Roche-Posay facial cleanser, and to my shock, I developed burn-like irritation on my chin, around the corners of my mouth, and the left side of my forehead. My skin became extremely dry and painful, despite following up with Effaclar Duo+M, which I applied as directed after cleansing.
I genuinely don’t understand how this could happen—I moisturized after every use. Still, the product caused my skin to sting, flake, and feel like it was burned. I trusted this brand for my sensitive skin, but this experience has completely shaken that trust.
La Roche-Posay, I need answers. How can your products cause this level of irritation when used properly and paired with your own follow-up treatments? I’m requesting urgent support, a possible refund, and most importantly, a thorough review of the batch or product formula.
I purchased the La Roche-Posay Effaclar Duo+ cream, toner, and face wash from a pharmacy and have been using them for one week. Initially, I noticed a slight burning sensation, but I assumed this was just how the product worked. Over time, my acne seemed to improve, so I didn’t think much of it. Ho...
I started using La Roche-Posay’s face wash gel and Effaclar Duo M+ cream a week ago, and I’m now experiencing severe irritation around my nose. After washing my face, a burning sensation begins immediately, which intensifies as soon as I apply the cream. The affected area feels raw and looks like it...
I purchased La Roche-Posay’s face cleansing gel and Effaclar Duo+M cream from an official retailer. At first, everything seemed fine. I used the gel, followed by the cream, and the first few applications caused no visible side effects. But after a few days, I began feeling a burning sensation on my ...
For nearly three years, I've faithfully used La Roche-Posay Effaclar M+ face wash and moisturizer, trusting the brand's reputation for gentle and effective skincare. However, the past month has brought a drastic and distressing change, leaving me with severe dryness, irritation, and burning sensatio...
I recently started using La Roche-Posay Effaclar Duo+M cream, and it completely ruined my skin. The very first time I applied it, the area around my mouth started burning like I had rubbed chili on it. I tried to stay optimistic, thinking maybe something else caused the irritation. But when I used i...
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