I recently made a purchase on Konami for eFootball coins, and while the transaction was confirmed, I never received the in-game currency. This isn't the first time this has happened, and it’s extremely frustrating. I want my money back or the coins delivered immediately. If this issue isn’t resolved, I’ll delete the game. It's disappointing to face this issue multiple times, and it ruins the gaming experience. Konami, please fix this problem and ensure I receive what I paid for. All I ask is for the game to function properly and for my purchase to be honored.
I recently made a purchase on Konami for eFootball coins, and while the transaction was confirmed, I never received the in-game currency. It’s extremely frustrating. I want my money back or the coins delivered immediately. If this issue isn’t resolved, I’ll delete the game. It's disappointing to fac...
I purchased in-game currency for Konami Efootball, but the amount never appeared in my game account. Despite the funds being deducted from my bank account, and having all the receipts to prove the purchase, the issue remains unresolved. I even sent all the necessary documentation via email, yet no s...
When I logged into eFootball today, I couldn't help but notice that all of my in-game currency had vanished. I'm unsure about the cause of this situation, and I have concerns regarding the security of my Konami account. I've been playing this game for quite a while now, and I've dedicated a signific...
I purchased 3,250 coins worth ₺850 in Konami e-Football, and while the amount initially appeared in my account, it vanished after logging out and back in. I have repeatedly tried to resolve this, but the funds have not been restored, nor have I been able to initiate a refund successfully. My email ...
I made a 199₺ purchase in eFootball 2025 Mobile, but I did not receive the item. The amount was deducted from my account, and I have proof of the transaction with screenshots. I don't understand why the purchase wasn’t processed. Konami, please resolve this issue immediately. If this isn’t fixed, h...
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