When I logged into eFootball today, I couldn't help but notice that all of my in-game currency had vanished. I'm unsure about the cause of this situation, and I have concerns regarding the security of my Konami account. I've been playing this game for quite a while now, and I've dedicated a significant amount of time and energy to accumulate my in-game currency. I really don't want to lose all of that work. I kindly request that Konami thoroughly investigate the matter and kindly consider restoring the in-game currency that I have lost. I would appreciate an explanation regarding the occurrence and reassurance regarding the security of my Konami account.
I recently made a purchase on Konami for eFootball coins, and while the transaction was confirmed, I never received the in-game currency. This isn't the first time this has happened, and it’s extremely frustrating. I want my money back or the coins delivered immediately. If this issue isn’t resolved...
I recently made a purchase on Konami for eFootball coins, and while the transaction was confirmed, I never received the in-game currency. It’s extremely frustrating. I want my money back or the coins delivered immediately. If this issue isn’t resolved, I’ll delete the game. It's disappointing to fac...
I purchased in-game currency for Konami Efootball, but the amount never appeared in my game account. Despite the funds being deducted from my bank account, and having all the receipts to prove the purchase, the issue remains unresolved. I even sent all the necessary documentation via email, yet no s...
While the current PES Mobile event was still ongoing, I earned and saved up around 4500 eFootball coins (myClub coins) without spending any of them. I carefully accumulated this amount through gameplay and login rewards, making sure not to use them so I could make strategic purchases later. However...
My Konami ID, which I use to play eFootball, was suddenly locked by the system without any warning or explanation. When I try to log in, I get a message saying, “Your Konami ID has been locked,” and I’m completely unable to access my account. I am absolutely sure I entered the correct password. Even...
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