1

eFootball 2025 Mobile – 199₺ Deducted but No Purchase Delivered

Hüseyin
Hüseyin
Konami
March 16, 2025 9:07 PM29

I made a 199₺ purchase in eFootball 2025 Mobile, but I did not receive the item. The amount was deducted from my account, and I have proof of the transaction with screenshots. I don't understand why the purchase wasn’t processed. Konami, please resolve this issue immediately.

If this isn’t fixed, how can I trust that it won’t happen again? What am I supposed to do if this issue keeps repeating? I expect either the purchased item or a full refund. If I don't get a response, I will report this problem everywhere and warn my friends about it.

Konami, take action and fix this now!

Comments

Similar Complaints

Konami Efootball Purchase Not Reflected in Game Account

Kürşat
Kürşat
Konami
November 21, 2024 4:11 PM82

I purchased in-game currency for Konami Efootball, but the amount never appeared in my game account. Despite the funds b...

Konami! Refund My Money

JUSTICE
JUSTICE
Konami
November 22, 2024 6:32 AM87

I recently made a purchase on Konami for eFootball coins, and while the transaction was confirmed, I never received the ...

Efootball Mobile Old Account Inaccessible Despite Correct Email Login

Yasin
Yasin
Konami
August 14, 2025 3:03 PM124

I am unable to access my old Efootball mobile account, which was registered under the email address c***********@gmail.c...

Didn't Recieve My 3550 Coins I Paid at Konami

Muhammed
Muhammed
Konami
July 16, 2024 2:07 AM128

I bought 3550 eFootball coins for 735 Turkish lira. The money was gone from the card, but I did not receive any coins. T...