Today, on 06.05.2024, I bought 840 bonus e-football points from Konami. Unfortunately, right after buying it, I ran into a problem that caused me to have to leave the game. After returning to the game just a few minutes later, I realized that the e-football points hadn't been added to my account. I kindly request a prompt resolution to this issue or a refund of the amount paid.
I purchased in-game currency for Konami Efootball, but the amount never appeared in my game account. Despite the funds being deducted from my bank account, and having all the receipts to prove the purchase, the issue remains unresolved. I even sent all the necessary documentation via email, yet no s...
On November 1, 2025, at 2:30 p.m., I accidentally made a purchase of $4 for in-game currency in KONAMI’s eFootball mobile game through the Google Play Store. I immediately requested a refund through Play Store, but I received the response: “We can’t process your refund.” In the past, I had a simila...
I recently made a purchase on Konami for eFootball coins, and while the transaction was confirmed, I never received the in-game currency. It’s extremely frustrating. I want my money back or the coins delivered immediately. If this issue isn’t resolved, I’ll delete the game. It's disappointing to fac...
I recently made a purchase on Konami for eFootball coins, and while the transaction was confirmed, I never received the in-game currency. This isn't the first time this has happened, and it’s extremely frustrating. I want my money back or the coins delivered immediately. If this issue isn’t resolved...
I purchased 3,250 coins worth ₺850 in Konami e-Football, and while the amount initially appeared in my account, it vanished after logging out and back in. I have repeatedly tried to resolve this, but the funds have not been restored, nor have I been able to initiate a refund successfully. My email ...
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