I have been unable to access my Efootball account for about 10 months because my Konami ID is locked. I play on an Android phone, and every time I try to log in, I only receive the message that my Konami ID is locked, without any clear explanation or solution. During this period, I have contacted Konami/eFootball customer support multiple times, but the methods and instructions they provided have not solved the problem, and my account remains locked. I still cannot log in and cannot access the game. I kindly request that my Konami ID be unlocked and that my access to the game be fully restored so that I can continue using my account and my existing progress.
I can’t log into my Konami eFootball account from my Android device. After deleting the game from my phone and reinstalling it, I tried to access my old account, but I keep getting an “ID locked” warning on the screen. I know both my registered email address and my Konami ID information, yet I still...
I use eFootball with my Konami ID on an Android phone, and I have been unable to access my account since last Tuesday. When I try to log in, it keeps saying “incorrect password.” I changed my password several times and tried logging in again with the new password, but the system still shows the same...
My Konami ID, which I use to play eFootball, was suddenly locked by the system without any warning or explanation. When I try to log in, I get a message saying, “Your Konami ID has been locked,” and I’m completely unable to access my account. I am absolutely sure I entered the correct password. Even...
I have been actively using my Konami eFootball mobile account for over a year, and it is registered to the email address emryx***@gmail.com. On March 22, 2026, I noticed that something was wrong, and since then, every time I try to log in, I receive a message stating that my account is locked. I am ...
When I try to log in to PES Mobile on my Android phone using my Konami ID account, I constantly receive an error saying “this account is linked to another game,” and because of this, I am completely unable to access the game. Since this issue started, I have not been able to access my account, which...
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