I've lost access to my device with the two-factor authentication linked to my Konami account. How do I recover my Konami account?

If you lose access to your Konami account's two-factor authentication device, try the following:
• If you backed up your data using a KONAMI ID or Game Center account, you're good to go. Data transfer using these accounts saves game progress and data for situations like this.
• If you get a new device or accidentally delete the app, you can still recover your Konami account. Data backup using a KONAMI ID or Game Center account is key.
• Please note that using a Game Center account for data transfer has limitations. Switching OSes prevents account restoration. If you switch from iOS to Android, your Game Center account won't help you recover.
• To recover your Konami account, install the game on your new device or re-download the app. Choose data transfer during setup or login and enter your KONAMI ID or Game Center account.
• Contact Konami's customer support if you encounter any issues during the recovery process, such as forgotten credentials or other complications. They can offer personalized advice.

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