I deleted my Konami ID because I suspected it was hacked, thinking I could simply create a new one and link it to my game. However, when I tried, it didn’t work. The system kept blocking me, saying I needed to send an email to support. I followed the instructions and contacted them, but nothing changed—no solution, no response, just frustration. Now I’m completely locked out and unable to play. This issue needs to be fixed immediately! Konami and eFootball must address this problem and provide a way for users to properly link a new ID. I need access to my game now!
My Konami ID, which I use to play eFootball, was suddenly locked by the system without any warning or explanation. When I try to log in, I get a message saying, “Your Konami ID has been locked,” and I’m completely unable to access my account. I am absolutely sure I entered the correct password. Even...
I can’t log into my Konami eFootball account from my Android device. After deleting the game from my phone and reinstalling it, I tried to access my old account, but I keep getting an “ID locked” warning on the screen. I know both my registered email address and my Konami ID information, yet I still...
My Konami account was hacked, and I’ve been completely unable to reach support for help. Someone logged into my account, played matches, changed my squad, altered my in-game name, and took full control. I’ve invested time and real money into this game, and now I’m locked out of the account I worked ...
I’ve been locked out of my Konami account for a long time now because I no longer have access to the email address linked to my account. While I still remember my login password, the system keeps asking to send a verification code to my old email—which I can’t access anymore. This issue started aft...
Hello, about a week ago, I lost access to the email address linked to my eFootball Konami account, and because of that, I’ve been unable to complete the data transfer to a new device. No matter how many times I’ve tried, nothing has worked. I know my Konami user ID, but even with that information, ...
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