I purchased a flight ticket through Kiwi.com for a February 15 (Sunday) flight from Sabiha Gökçen Airport to Kuala Lumpur (Malaysia) under the name Mustafa D******. I made the payment on January 21 in the amount of approximately $3,034 USD. During the purchase, I entered my email address (d***********@hotmail.com) and my phone number for contact purposes.
However, despite the time that has passed since the payment, I have not received any ticket details, reservation number, PNR code, or confirmation email. I have not received any documentation or notification by email or SMS.
I request that the ticket I paid for be sent to me immediately, that my full flight details be clearly provided, and that my ticket be sent via SMS if necessary. Otherwise, I demand a full refund of the amount I paid.
I purchased a flight ticket for the December 21 d7605 Istanbul–Kuala Lumpur flight in August, paying $232 in a single credit card charge. Due to a change in my travel plans, I submitted a cancellation request through Kiwi.com on October 3, approximately 2.5 months in advance. I received an email con...
I purchased a flight ticket through Kiwi.com on December 28, 2025, and later canceled the ticket via the platform. My reservation number is 705 818 399. Despite completing the cancellation, I have not received any refund to date, nor have I been given any clear or reliable information about the stat...
On September 19, 2025, I purchased a ticket through Kiwi.com for a flight scheduled on September 22 at 00:20 from Istanbul Sabiha Gökçen Airport to Mersin Çukurova Airport. My reservation number was 680829721. I paid a total of 2,712 TL using my credit card. However, the ticketing process was not...
Using a return ticket I had previously purchased through Kiwi.com, I traveled from Davao to Manila on December 19, 2025. When I went to the airport check-in counter for my onward Manila–Muscat (Oman) flight, I was informed that my reservation could not be found in the system and that no such booking...
On October 21, 2025, I purchased a ticket through Kiwi.com for my flight from İzmir Adnan Menderes Airport to Istanbul Sabiha Gökçen Airport with Pegasus Airlines. My reservation number is 690365951, and my carrier PNR code is 1DE838. I later canceled my flight, and Pegasus processed the refund to ...
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