Keto Cycle keeps auto-renewing my subscription, how can I stop charges?

If Keto Cycle keeps auto-renewing and charging you, it means the subscription is still active somewhere—you need to cancel it from the correct source and fully stop auto-renewal:

Verify your subscription status;

• Log into your Keto Cycle account
• Check:
– Active plan
– Next billing date
– Payment method

Subscriptions renew automatically until canceled

Find where you subscribed;

• Website → cancel in Keto Cycle account
• Apple → Settings → Subscriptions
• Google Play → Payments & Subscriptions
• PayPal → Automatic payments

Deleting the app does NOT cancel billing

Cancel auto-renewal properly;

• Go to “Subscription” / “Billing”
• Click “Cancel subscription” or “Turn off auto-renew”
• Confirm cancellation

Your access may continue until the current billing period ends

Get confirmation (critical);

• Check for confirmation email
• Take screenshots

No confirmation = still active.

If you can’t cancel;

• Email: [email protected]

• Say:
– “Cancel my subscription and stop auto-renewal immediately”
• Include your email + payment details

If charges continue;

Escalate by submitting a complaint on Xolvie.