On June 3rd, 2024, I made a purchase and was given an estimated delivery window of 2-5 days. On 11/03/2024, I got an email saying my order was on its way, but it's been almost a month and I still haven't received any updates or the products. Despite repeated promises from customer service that the shipment would be prioritized, there has been no progress made in the past 23 days. I'm curious about the status of my order and why it hasn't been shipped yet. Please expedite the shipment of my order and resolve my issue promptly to avoid cancellation and request a refund. Best regards.
I bought something on April 21, 2024, but it hasn't been shipped yet, and I haven't been able to get in touch with the company through any channels. There is also no response to emails. Why hasn't the item been shipped even though it was already paid for? I only have the order confirmation number. P...
I made a purchase on April 22nd and was told it would be shipped within 2 business days. However, it's now April 26th and the order has not been sent out yet. Getting in touch with customer service is extremely difficult. Whenever you make a call, you're informed that you're 25th in line and unfortu...
On August 15, 2024, I purchased a Karcher SC 4 steam cleaner through their official online store. Although the shipping time was stated as 3-6 days, it has now been 16 days, and my order still hasn’t been shipped. Each time I try to contact customer service, I wait an average of 50 minutes, but the ...
I'm really unhappy that I haven't received the product I bought on May 24th, 2023, and it's taking longer than expected. I've been waiting for a solution despite many promises and calls, but I still haven't gotten any help. I'm really frustrated and disappointed with how unprofessional the Karcher o...
ordered products from your official website, and unfortunately, my items were delivered incomplete. Trying to reach customer service has become a significant problem, a hassle, a fight if you will... The phone is not being answered, and when attempting to call, it constantly goes to a busy signal. I...
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