I bought the Karaca Espresso S10 machine in January and was only able to use it for one month. Over the past five months, it’s been sent to service three times. Each time, they claim there's nothing wrong, but the machine continues to malfunction. The back water compartment arrived loose, and scratches have formed while opening the lid. This brand-new machine now looks like it's been used for three years. Despite repeatedly stating that I no longer want service and instead want a refund, they sent it back saying the milk container had a crack and was repaired—but it still doesn't froth at all. I've tried all the containers, and I have no idea how they justify sending it back in this condition. I'm tired of dealing with shipping it back and forth. I want a full refund.
There has been no response yet, I also spoke on the phone and they created a new request, so I am waiting. Meanwhile, the water plate is cracked. I accidentally wrote 'loose' instead, and I couldn't correct it... I'm really fed up, I hope a solution is found soon 😓
I purchased the Karaca Hatır coffee machine with a water tank from a Karaca store, and I have been experiencing problems with it since the first day. While brewing, it sometimes suddenly shows the “ready” warning, but the coffee is lukewarm. Usually, it works fine for about 5 times, but on the 6th o...
I purchased the Karaca Baristaroma A5 coffee machine from the Karaca app store, and due to a malfunction, I delivered it to the authorized Karaca service center in Ordu. Since the product couldn't be repaired there, it was sent to the main service center, which also declared it irreparable and decid...
I purchased a Karaca coffee machine online on November 25, 2023, but it has already malfunctioned twice. The machine sometimes works, sometimes doesn’t, and often fails to brew coffee at all. I took it twice to the Osmaniye local service center (Emin Elektronik), but the issue was never properly fix...
I purchased a Karcher SC3 steam cleaning machine about one year ago, and since the very beginning it has caused nothing but problems. The device has been used only twice before it broke down. When I first contacted Karcher customer support, the machine was collected and sent for repair. After almost...
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