JusTalk charged my card after trial ended, how can I get my money back?

Xolvie Resolution Specialist12 Mayıs 2026 11:56

If JusTalk charged your card after the free trial ended,

• First verify the transaction carefully;

• Check:
– Exact charge amount
– Trial expiration date
– Apple or Google Play subscriptions
– PayPal or bank transactions
– Billing confirmation emails

– JusTalk subscriptions automatically renew unless canceled before renewal.

• Cancel the subscription immediately;

– iPhone → Settings > Subscriptions
– Android → Google Play > Payments & Subscriptions

– JusTalk states deleting the app or account alone will NOT stop billing.

• Gather proof before requesting a refund;

• Save:
– Bank screenshots
– Trial offer details
– Cancellation attempts
– Subscription receipts

• Contact JusTalk support;

• Write:
– “I was charged after my JusTalk free trial ended and would like to cancel the subscription and request a refund for the unexpected renewal.”

– Include:
• Transaction date
• Amount charged
• Account email
• Last 4 digits of the card

• If billed through Apple or Google;

– Refunds are usually handled directly through the app store provider.

If support delays or refuses to help, consider filing a complaint on Xolvie for added leverage.

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