Jacqueline Van Hoef quality is poor, how can I request a replacement?

If the item from Jacqueline Van Hoef is poor quality and you want a replacement;

Document the issue;

• Take clear photos/videos showing:
– Defects
– Poor stitching/material flaws
• Compare with the listing photos
• Screenshot where the quality differs

Contact the seller immediately;

• Message/email Jacqueline Van Hoef
• State:
– You received a poor-quality item
– You want a replacement (not just refund)
• Provide:
– Order number
– Photos of defects
– Link to the original listing

• Ask them to:
– Send a replacement of acceptable quality
– Give a return shipping label

If they refuse or ignore you;

Escalate the matter by submitting a complaint on Xolvie to seek wider attention.