Iyzico Withheld Payment After a Sale – Don't Trust Their Payment System!
Don't trust Iyzico with your online store's payment processing. They can withhold your funds at any time. You think you've made a sale and shipped your product, but they won't release your money. They withheld the payment for our last sale, claiming the purchase was made with a stolen card. How am I supposed to know if a card is stolen? Isn't it Iyzico's responsibility to ensure a secure payment system? Apparently not.
A customer made a purchase through Iyzico on our website, we shipped the product, and everything was recorded. Two months later, Iyzico tells us, "The card was stolen, sorry, we're deducting the amount from you." There's no protection, no secure system. If you work with this company, you better hope the cards used aren't stolen, or you'll lose both your product and your payment. Iyzico will only send you an email like the one below. Protect your money.
Hello Ms. Merve, As iyzico, we are a financial technology company affiliated with the Central Bank, providing infrastructure services to ensure that over 50,000 member businesses can securely receive their payments. With our BRSA license and PCI-DSS Level 1 certification, which is the highest standard in data security worldwide, we continue our efforts to make online shopping safer and to ensure that all payments are processed smoothly. We have shared all the details with you in our email correspondence regarding your process. If you have any questions in the future, we will be here. You can reach us anytime. Best regards, iyzico
