My Card Was Charged Without My Consent via Iyzico
On 20.05.2025, an amount of ₺749 was withdrawn from my card without my knowledge or consent through iyzico by a website called cvhazirlama.coo. I would like to state that this transaction was not authorized by me and was carried out without my permission. I noticed the charge while reviewing my bank statement and was shocked to see a payment I had never approved. I have already made a separate payment for the CV service I used on the site. I immediately tried to contact the website, but there was no clear way to reach customer support. Therefore, this unauthorized charge is unlawful, and I request an immediate refund. If the amount is not refunded promptly, I will file a complaint with the Consumer Arbitration Board.
Hello Ms. Derya, We have good news for you! We have shared all the procedures regarding your complaint with you and have resolved your request. We would also like to thank you for patiently staying in contact with us throughout this process. If you have any questions or need support on another matter, please do not hesitate to contact us. Your satisfaction is always our priority. We have also sent you our evaluation survey regarding your process. You can evaluate your experience from the notifications section and support us in improving our processes. We look forward to receiving your feedback. Thank you again for your interest. Best regards, Oktay Y. Solution Center Specialist
Hello Ms. Derya, We look forward to evaluating your experience regarding your complaint! Your feedback is very valuable to us. In this way, we can improve our service quality and offer you a better experience. You can access the survey from the notifications section of your membership. We have also sent our survey to your email address, and we thank you in advance for your participation. We would like to remind you once again that your feedback is very valuable for our processes. Thank you for your attention, and we wish you healthy days. Best regards, Oktay Y. Resolution Center Specialist
Hello Ms. Derya, We look forward to evaluating your experience regarding your complaint! Your feedback is very valuable to us. In this way, we can improve our service quality and provide you with a better experience. You can access the survey from the notifications section of your membership. We have also sent our survey to your email address, and we thank you in advance for your participation. We would like to remind you once again that your feedback is very valuable for our processes. Thank you for your attention, and we wish you healthy days. Best regards, Oktay Y. Solution Center Specialist
Hello Ms. Derya, We are looking forward to evaluating your experience regarding your complaint! Your feedback is very valuable to us. In this way, we can improve our service quality and offer you a better experience. You can access the survey from the notifications section of your membership. We have also sent our survey to your email address, and we thank you in advance for your participation. We would like to remind you once again that your feedback is very valuable for our processes. Thank you for your attention, and we wish you healthy days. Best regards, Oktay Y. Solution Center Specialist
Hello Ms. Derya, We look forward to evaluating your experience regarding your complaint! Your feedback is very valuable to us. In this way, we can improve our service quality and provide you with a better experience. You can access the survey from the notifications section of your membership. We have also sent our survey to your email address, and we thank you in advance for your participation. We would like to remind you once again that your feedback is very valuable for our processes. Thank you for your attention, and we wish you healthy days. Best regards, Oktay Y. Solution Center Specialist
Hello Ms. Derya, We look forward to evaluating your experience regarding your complaint! Your feedback is very valuable to us. In this way, we can improve our service quality and provide you with a better experience. You can access the survey from the notifications section of your membership. We have also sent our survey to your email address, and we thank you in advance for your participation. We would like to remind you once again that your feedback is very valuable for our processes. Thank you for your attention, and we wish you healthy days. Best regards, Oktay Y. Solution Center Specialist
Hello Ms. Derya, We look forward to evaluating your experience regarding your complaint! Your feedback is very valuable to us. In this way, we can improve our service quality and offer you a better experience. You can access the survey from the notifications section of your membership. We have also sent our survey to your email address, and we thank you in advance for your participation. We would like to remind you once again that your feedback is very important for our processes. Thank you for your attention, and we wish you healthy days. Best regards, Oktay Y. Solution Center Specialist
