I have two different fund accounts with İş Bankası, and I want to sell these funds and close my accounts, but your app keeps giving the warning “No Investment Fund Available for Sale (2230225).” In August 2025, I visited your branch, and the lady at the counter said she placed the sell order and that the money would be transferred to my account within 2–3 days, but nothing happened. I went to the branch again in October, and this time the branch manager also checked the issue, and under his guidance I filled out a petition to proceed with the sale of the funds. However, even though more than a month has passed, there is still no progress. What else do I need to do for these funds to be sold and for me to receive my money from İş Bankası?
Yesterday, we went with my parents and opened a İş Bankası İlk İmza account. I deposited money at ₺1900. When I got home, I was going to receive funds through İşCep. I can only get 2 funds from the İş Bankası portfolio, but the funds I wanted were not these funds. When I want to receive another fund...
On October 7, 2025, through HSBC’s mobile banking app, I sold the existing funds in my account using my phone and, on the same day, attempted to purchase a new gold portfolio fund. However, later that day, I received an SMS from the bank stating that the transaction with reference number 10458247 co...
On 15/09/2025, a restriction was placed on my account and mobile banking access at İş Bankası Eskişehir Porsuk Branch without any justification. For about 10 days, I have not been able to access my account, use the ₺12,488 inside it, or carry out any banking transactions. I reported the situation to...
I tried to sell a Type B investment fund through the HSBC mobile banking app, but I can only view my portfolio—there is no buy/sell option available. I encountered this issue today, and I currently live abroad in Spain. I used to perform fund transactions through the same app without any issues, but...
On June 14, 2024, I initiated a SWIFT transfer of £1,250 from my HSBC account in the UK to my İşbank account in Turkey. As of today (June 26, 2024), the funds have still not appeared in my Turkish account. When I contacted HSBC UK, they informed me that the payment had been sent to the receiving ban...
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