Although I have fully paid off my İş Bankası credit card debt, I am unable to access the credit limit on my card due to a restriction. This situation is causing significant inconvenience, as I rely on my credit card for essential expenses. I request that this restriction be lifted. Yes, I was unemployed for a period and couldn’t make regular payments, but my first priority upon finding employment was to clear my debts with your bank. I have also improved my financial stability, ensuring timely payments in the future. I believe this demonstrates my commitment to resolving financial obligations responsibly. I now have no outstanding debts with any bank, including İş Bankası. I kindly ask you to take the necessary action.
I’m writing to urgently request the removal of an unexpected restriction on my Western Union account in Türkiye. I recently had money sent to me through your service, but I was shocked to find out I’m no longer able to withdraw the funds. This is the first time I’ve ever encountered an issue with We...
I configured my credit card debt with İş Bankası and, soon after, cleared the whole balance in just a month. I was assured that my card would be reactivated once the payment was complete. Instead of reopening the card as they had promised, the bank chose to permanently close it. I feel confused and ...
I converted my İş Bank credit card into 12 monthly payments. I consistently paid ₺7,612 every month, always on time, in full, and frequently even exceeded the required amount. On July 1, 2025, I settled the remaining balance ahead of schedule and fully closed the debt. Unfortunately, my credit card ...
While I respect your bank’s credit allocation policies and risk assessment procedures, I firmly believe that my current financial situation meets the required credit criteria. I have a stable source of income and work as an assistant manager, with a monthly net income of ₺250,000. Additionally, I ho...
Since March 17, 2025, my ininal card has been deactivated without any explanation. There is a balance of ₺15,830 on the card, and I have no way of accessing this money. Despite calling customer service multiple times, I have not received a clear answer, and my issue remains unresolved. This amount i...
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