I Urgently Request İş Bank to Remove the Unjustified Block on My Business Account

As the owner of a business and account holder at İş Bank (ID: 206**39864), I’m writing to raise an urgent concern regarding the ongoing block on my business account due to so-called “suspicious activity.” This block has been active for 25 days now and is severely impacting my operations. According to Article 13 of Law No. 5549 on the Prevention of Laundering Proceeds of Crime, investigations by MASAK (Financial Crimes Investigation Board) should conclude within one week. However, despite submitting all required documents and being informed by bank officials that my account was cleared, the block is still in place.

I’ve provided full documentation proving the legitimacy of the funds and business activities. Despite this, I continue to face disruption and reputational damage. The ongoing block has prevented customer payments, increased refund demands, and jeopardized the stability of my business. Additionally, my account summary from the bank includes a note that the block has been lifted, yet the restriction remains. This is not only unjust but also unlawful, and it undermines the principle of presumption of innocence outlined in Article 282 of the Turkish Penal Code.

I respectfully request MASAK to expedite their review process and İş Bank to lift this block immediately. I also ask for a detailed explanation regarding the current status and actions being taken to resolve my issue. This situation demands urgent correction so my business can continue without further interruption.