I am very unhappy with my experience at the Intersport Vadi Istanbul store. Despite their advertised product inspection period of 7 business days, they have not returned our calls or returned our messages. I bought a pair of shoes two months ago, and it appears that even if they agree to an exchange, I'll have to pay more money. I initially contacted Salomon directly, but they responded negatively. Later, Intersport suggested conducting the inspection on their own property, guaranteeing a 7-business-day turnaround time. My shoes were submitted for inspection on July 20, 2023, and I am still waiting for updates as of August 13, 2023. This situation is exceedingly frustrating, and I'm seriously considering not making any future purchases from Intersport. Their lack of responsiveness and lengthy inspection process disappointed me greatly.
In November, I purchased an Asics shoe from Inter Sports at Vadi Istanbul, but I was disappointed to see the toe area collapse after just one use. I returned the shoes to the store for inspection, but after evaluation, I was informed that neither a replacement nor a refund would be provided. This i...
In June 2024, I purchased a pair of Salomon athletic shoes from Boyner’s online store. I’ve only worn them occasionally, and certainly not under heavy or extreme use. Despite this, the shoes started showing serious wear and tear—including color fading, material deformation, and tearing. On April 27...
I purchased a pair of Salomon shoes on October 8, 2023, expecting durability from a premium brand. However, just seven months later, the shoes started falling apart—the front section developed visible tears and stitching failures in multiple areas. I tried contacting Salomon customer service, but th...
I submitted my shoes to Intersport for inspection, and it’s now been 35 days with no outcome. Every time I call, I’m told the process is still ongoing, despite the fact that this should have been resolved within 21 business days. This delay has caused significant inconvenience, and I feel completely...
In July 2023, I bought a pair of shoes from the Columbia store in Mavişehir. Unfortunately, the sole of the shoes started to deform within three months, by November. I explained the issue to the Columbia store in Mavişehir and handed over the shoes on November 25, 2023, for warranty processing, send...
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