I submitted my shoes to Intersport for inspection, and it’s now been 35 days with no outcome. Every time I call, I’m told the process is still ongoing, despite the fact that this should have been resolved within 21 business days. This delay has caused significant inconvenience, and I feel completely disregarded as a customer. When I mentioned that I would escalate the issue to Consumer Rights, I was dismissively told, "Go ahead and apply wherever you like." This lack of urgency and respect is unacceptable. I expect Intersport to address this delay immediately and provide a prompt resolution to prevent further frustration.
I am very unhappy with my experience at the Intersport Vadi Istanbul store. Despite their advertised product inspection period of 7 business days, they have not returned our calls or returned our messages. I bought a pair of shoes two months ago, and it appears that even if they agree to an exchange...
On 06.05.2025, I ordered two pairs of shoes through the Intersport application for Mother's Day. While one of the products was delivered, the other was not, even after being marked as “protected” for 23 days. I waited patiently, thinking the issue would be resolved quickly, but nothing changed. When...
The shoes I purchased from the Intersport online store took in water from the right front side, despite being a guaranteed product with no visible deformation. However, the Intersport inspection team dismissed my claim, stating it was user error, leaving me in a difficult situation. They told me to ...
I purchased a pair of Asics tennis shoes from Intersport Akbatı on August 20, 2024, expecting durability. However, in just two months, the sole, edges, and toe area developed severe tears and deformations. On January 22, 2025, I returned the shoes to Intersport for inspection (Case Number: INT11739...
I bought a pair of Puma sneakers from Intersport on June 1, 2025. After wearing them for just three hours in a single day, the leather on both sides started peeling off, and although I purchased my usual size, the back of my feet were left bleeding. I was shocked by how such damage could occur after...
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