In November, I purchased an Asics shoe from Inter Sports at Vadi Istanbul, but I was disappointed to see the toe area collapse after just one use. I returned the shoes to the store for inspection, but after evaluation, I was informed that neither a replacement nor a refund would be provided.
This is not the first time I’ve had issues with Asics shoes. A previous pair had the same problem, with deformation occurring almost immediately. I cannot understand how a shoe marketed for quality can fail so quickly, and even after inspection, Asics refuses to take responsibility.
It’s unacceptable for a brand of this stature to dismiss customer concerns so easily. I will no longer purchase Asics products, and I strongly urge the company to address its quality control and take better care of its customers.
I bought a pair of Asics shoes and wore them only 10 to 12 times before the side stitching started to come apart. On February 20, 2025, I returned the shoes to the Ankara Kentpark AVM store with record number INT13217 for inspection. Just a week later, on February 27, I was told the request was reje...
I bought a warranty-covered pair of Asics sneakers, and shockingly, they tore within just one month—with no impact, no scuffing, and no misuse involved. Despite this, the store provided no solution: no refund, no exchange, no repair. Their excuse? “The product was manufactured abroad.” If you’re sel...
I purchased a pair of Asics running shoes from the In Street store in Sefaköy Armoni Park. After about 10 months, the shoes started showing serious defects. The right front upper section began to split and come apart, and one of the laces snapped. What frustrates me most is that I did not even wear ...
I purchased a pair of Asics shoes on December 5, 2025, and during my very first use, they cut into my foot and caused bleeding. I immediately reported the issue to the Asics store at İstinyePark Mall, and they sent the shoes for inspection. Shockingly, the response came back as rejected. I then sho...
On April 4, 2025, I purchased a pair of Asics sneakers from the Boyner store inside Ankara Ankamall. Shockingly, within less than a month, the left side of the shoe developed a tear and visible damage, exactly as shown in the attached photos. I used the shoes under normal daily conditions—no harsh a...
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